UPS Access Point

UPS Access Point is a service offered by the United Parcel Service (UPS), one of the world’s largest package delivery and logistics companies. It was introduced to provide additional flexibility and convenience to customers in terms of package delivery and pickup.

The concept of UPS Access Point emerged as a response to changing consumer behavior and the growing popularity of e-commerce. With the rise of online shopping, the demand for convenient and secure package delivery options increased. Traditional home deliveries were not always ideal, as customers might not be available at home to receive their packages, leading to missed deliveries and potential delays.

To address these challenges, UPS launched the Access Point program in 2013. The program aimed to establish a network of local businesses and retail locations where customers could have their packages delivered and held securely for pickup at their convenience. These Access Point locations included grocery stores, pharmacies, convenience stores, and other neighborhood businesses.

The key idea behind UPS Access Point was to provide an alternative delivery location that was easily accessible to customers during extended operating hours, including evenings and weekends. By using these Access Points, customers could have their packages sent directly to a nearby location, eliminating the need to wait at home for a delivery or worry about missed packages.

Over the years, UPS expanded its Access Point network globally, partnering with a wide range of businesses to offer the service in various countries. The network grew to include thousands of locations worldwide, providing customers with a convenient and flexible solution for package pickup and drop-off.

In addition to package delivery and pickup, UPS Access Point also offers various services such as package redirection, where customers can reroute their packages to a different Access Point location if they are not available to pick them up at the original location.

UPS Access Point has become an integral part of UPS’s broader strategy to adapt to the changing demands of the e-commerce industry and provide customers with greater convenience and control over their package deliveries. By leveraging a network of local businesses, UPS has been able to enhance its last-mile delivery capabilities, improve customer satisfaction, and streamline its operations.

Here are some key aspects of UPS services:

Package Delivery:

UPS offers reliable and efficient delivery of packages and parcels domestically and internationally. They handle a variety of shipments, including letters, documents, small packages, and larger items.

Shipping Options:

UPS provides various shipping options to suit different needs, such as next-day delivery, 2-day delivery, ground shipping, and international shipping. Customers can choose the level of speed and cost that best fits their requirements.

Tracking and Visibility:

UPS offers a tracking system that allows customers to monitor the progress of their shipments. Tracking numbers are provided, enabling users to check the current location and estimated delivery time of their packages.

Supply Chain Solutions:

UPS offers comprehensive supply chain solutions to businesses, including warehousing, inventory management, distribution, and transportation. These services help optimize the flow of goods and improve operational efficiency.

Logistics and Freight Services:

UPS handles not only small packages but also larger freight shipments. They provide services for freight transportation, customs brokerage, and logistics management to facilitate the movement of goods across borders.

International Services:

UPS has a global network and offers services for shipping and logistics worldwide. They assist with customs clearance, manage international regulations, and provide expertise in navigating international trade.

Additional Services:

UPS provides additional services like packaging assistance, insurance coverage for shipments, delivery confirmation, and signature requirements. They also offer services for returns and reverse logistics.

Overall, UPS is a trusted and well-established company that specializes in package delivery, logistics, and supply chain management. Their services cater to the needs of individuals and businesses, offering reliable transportation, tracking capabilities, and various shipping options.

What Is UPS Access Point?

UPS Access Point is a service offered by UPS (United Parcel Service), a global package delivery and logistics company. It is designed to provide convenient pickup and drop-off locations for packages, catering to the needs of customers who may not be available at home during delivery or prefer an alternative delivery option.

With UPS Access Point, customers can choose to have their packages delivered to a nearby participating business, such as a local store or a UPS Access Point location. These businesses act as designated pickup and drop-off points for UPS packages. They can include convenience stores, grocery stores, pharmacies, and other retail locations.

When selecting a UPS Access Point as the delivery option, customers receive a notification when their package arrives at the chosen location. They can then visit the Access Point during its operating hours to pick up their package at a time that is convenient for them. It offers flexibility for individuals who may not have a fixed delivery address or have limited availability to receive packages at home.

UPS Access Point aims to provide a more convenient and secure delivery experience, giving customers greater control and flexibility over their shipments. It also helps UPS optimize its delivery routes and reduce the number of failed delivery attempts, ultimately improving overall efficiency.

How Does UPS Access Point Work?

UPS Access Point works through a simple process that involves the following steps:

Package Routing:

When a customer places an order and selects UPS Access Point as the delivery option, the package is routed to a nearby UPS Access Point location instead of the customer’s residential or business address.


Once the package arrives at the selected UPS Access Point, the customer receives a notification through email, SMS, or a tracking update. The notification includes information about the Access Point’s address, operating hours, and any additional instructions.

Package Holding:

The package is securely held at the UPS Access Point location until the customer is ready to pick it up. The Access Point typically holds packages for a certain period, usually several days, to accommodate various schedules.

Customer Pick-up:

The customer can visit the designated UPS Access Point during its operating hours to collect their package. They need to provide a valid form of identification, such as a government-issued ID, and may be required to sign for the package. The Access Point staff will assist in locating and retrieving the package.

Alternative Delivery Options:

In some cases, UPS Access Point also offers additional services, such as package drop-off. This allows customers to drop off pre-labeled and prepaid packages for shipment without having to schedule a separate pickup.

It’s important to note that the specific details and availability of UPS Access Point may vary depending on the region and the participating businesses. Customers can check the UPS website or contact UPS customer service to find the nearest UPS Access Point locations and learn more about the service in their area.

UPS Access Point Hours And Locations

The hours and locations of UPS Access Point may vary depending on the region and the specific businesses participating in the program. UPS Access Point locations are typically retail stores, convenience stores, pharmacies, and other local businesses that have partnered with UPS to provide this service.

To find UPS Access Point locations and their operating hours, you can visit the official UPS website and use the “Find a UPS Access Point” tool or the “Find Locations” feature. Here’s the link:

How to Track a Package in UPS?

To track a package in UPS, you can follow these steps:

  1. Obtain the Tracking Number: You should have a tracking number for the package you want to track. The tracking number is typically provided by the sender or can be found on your shipping label, receipt, or email confirmation.
  2. Visit the UPS Website: Go to the official UPS website at
  3. Access the Tracking Page: Locate the “Quick Start” or “Track” section on the homepage. Click on the “Track” link or button. Alternatively, you can directly access the tracking page by visiting the UPS tracking page at
  4. Enter the Tracking Number: On the tracking page, enter the tracking number into the designated field. You can enter up to 25 tracking numbers at once if needed, separating them by commas or spaces.
  5. Choose the Shipment Type: Below the tracking number field, you can choose the shipment type. Select the appropriate option based on whether it is a package, freight, or other type of shipment.
  6. Click on the “Track” Button: Once you have entered the tracking number and selected the shipment type, click on the “Track” button to initiate the tracking process.
  7. View the Tracking Information: The website will display the tracking information for your package. It will provide details such as the current status, the location of the package, the estimated delivery date, and a detailed tracking history. You can also see any additional updates or notifications related to the shipment.
  8. Further Actions: If desired, you can take additional actions based on the tracking information. UPS provides options such as requesting notifications, scheduling delivery changes, redirecting the package to a UPS Access Point, or contacting customer service for assistance.

UPS Access Point FAQ

What is UPS Access Point?

UPS Access Point is a service offered by UPS that allows customers to have their packages delivered to a nearby participating business location for convenient pickup and drop-off.

Is there a fee for using UPS Access Point?

No, using UPS Access Point does not typically incur an additional fee. However, additional services such as package storage for an extended period may involve charges. It’s recommended to check the UPS website or contact UPS customer service for specific details.

How do I find a UPS Access Point near me?

To find a UPS Access Point near you, you can visit the UPS website or use the UPS mobile app. Enter your address or ZIP code, and the website or app will provide you with a list of nearby Access Points.

What services are available at UPS Access Points?

At UPS Access Points, you can drop off your pre-labeled packages for shipment, collect packages that you missed for delivery, and also drop off prepaid returns. Some Access Points may also offer additional services, such as printing shipping labels or providing packing materials.

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